Online and Telephone Counselling Foundation Course for Student and Qualified Counsellors

Enrolment is now closed as the course is underway - BUT...

If you would like to be updated when enrolment opens again, please join the update list and we will be in touch.

 Next course to begin 1st July 2020

— Click the button below to Join the Waiting List —

This form collects your name and email address. We do this so we can send you course update information and update you about counselling-related topics. Please check out our privacy policy for the full story on how we protect and manage your data.
 

The Next course starts in

COURSE DETAILS

- 80 hours of guided tuition, self-directed learning, exercises and buddy training – all online, accessed via a secure portal

- Total flexibility to study at your own pace

- Blended learning to accommodate varied learning styles, including visual, auditory and kinaesthetic

- A balance of self-directed learning and live events so you can clarify your understanding and ask questions

- Supporting documents and experiential work to reinforce your learning

- A completion certificate to evidence your learning equivalent to 80 hours of CPD

Online & Telephone Counselling Course Overview

Module 1: Introduction to Online Counselling
      • Online mindset
      • Benefits and challenges
      • Suitability/assessment
      • Synchronous vs asynchronous communication
      • Online contracting
      • Your relationship with technology
      • Clients' relationship with technology
      • Using the right technology
Module 2: Working Ethically and Legally
      • Ethical and legal requirements
      • Best fit for the client?
      • Working within your jurisdiction
      • Insurance considerations
      • Online confidentiality
      • Data protection
      • Your disclaimer if things go wrong
Module 3: Managing Risk
      • Referrals
      • Black hole effect
      • Emergency contact - Samaritans, etc
      • Risk management
      • Therapist boundaries
Module 4: Transferring Skills into an Online Environment
      • Effectiveness of online therapy (what the research says)
      • Phone counselling: Therapist considerations
      • Clients seeing themselves: What we need to know
      • Empathy online: Is it different?
      • Nonverbal communication
      • Working without visual cues: Ask
Module 5: Therapist Specific Considerations
      • Online presence
      • Supervision
      • Self-care
      • Safe working
      • Endings
      • Evaluation forms
      • Clients not coming back: How long to keep their place/ discharge forms
Module 6: Progression

JOIN THE COURSE WAITING LIST

If you would like to be updated when enrolment opens, please click the button below and leave your details. We will be in touch.

This form collects your name and email address. We do this so we can send you course update information and update you about counselling-related topics. Please check out our privacy policy for the full story on how we protect and manage your data.