
RORY LEES-OAKES
Co-Founder & Director – working from The Studio at Counselling Towers, aka his spare bedroom
- BACP-registered counsellor, and clinical supervisor
- Author of Counselling Theory in Practice: A Student Guide
- Qualified lecturer with over ten years’ experience of lecturing
- Holder of the 2015 Silver Plato award for outstanding use of technology in education
- Fellow of the Pearson Teaching Awards
- Avid drinker of tea

KEN KELLY
Co-Founder & Director – working from The Hub, aka his spare bedroom too
- BACP-registered counsellor and clinical supervisor
- Author of Basic Counselling Skills: A Student Guide
- Qualified in online and telephone counselling, and has used online skills in private practice and agency work
- Has a teaching qualification and worked as lecturer
- Specialises in outcome-based online learning
- Dog-lover and mindfulness meditator

COLETTE KELLY
Operations Manager – working from The Service-Centre, aka her back room
- Flexible and multi-talented
- Has experience as content manager, website designer, social media manager, company secretary and lunch-maker
- A finance whizz, sorting all our billing matters quickly and efficiently
- Provides top-class technical support with empathy
- Eco-geek who keeps Counselling Tutor lean and green (but not at all mean)
- Yogi and long-distance runner, with a goal of running the London Marathon

LUCY MOSHA
People & Process Manager – working from The Epicentre, aka an alcove on her landing
- Bachelor’s degree in anthropology and geography
- Creator of processes and environments where people can thrive
- Solution-finder and problem-solver extraordinaire
- Specialist in fast-growing small-business effectiveness and scalability
- 17 years’ director-level experience in the IT outsourcing and service industry
- Horse-lover and developer of riding-related projects to support the community

LAURICE CHAVEZ
Administrator & Graphic Designer – working from The Nomadery, aka wherever her family isn’t
- Bachelor’s degrees in creative writing and in philosophy
- Amazing all-rounder who knows about content publishing, customer support, graphic design, video editing, and everything in between
- Former textbook editor in the publishing industry, and freelance writer
- Bookworm and self-confessed book hoarder who brings to us her aptitude for organising, and appetite for adventure
- Basker in nature who supports Counselling Tutor in our ecological endeavours
- Travel-planner, inline skater and piano player

SARAH CARR
Academic Writer – working from The Owlery, aka her document-dispatching home-office
- BACP-accredited counsellor (person-centred and CBT)
- Bachelor’s degree in modern languages and English, and MBA
- Writer, editor and proofreader since 1997, specialising in plain English
- Author of a book on clear communication, and many journal articles
- NHS counsellor
- Qigonger, walker and cyclist

MARIA SORIANO
Customer Support Representative – working from The Stripery, aka a lovely bright space in her living room
- Bachelor’s degree in electronics and communications engineering
- Also qualified in IT service management
- Many years’ experience in online customer service and technical support
- Has worked on the helpdesks of several blue-chip companies internationally
- As a ‘go with the flow’ person, always happy to help
- Singer, cook, lifelong learner, aspiring traveller and adoring aunt
