Managing Clients’ Expectations
How do we deal with the challenge of some clients’ desire for fast results? Rory and Ken discuss the pace of therapy, and the importance of patience in counselling. John Shlien, one of Carl Rogers’ students, used to visit a field of poppies each year, and watch as the flowers gradually opened at their own natural rate.
Some clients will naturally need longer-term therapy – for example, those with a history of abuse or neglect, or with borderline personality disorder. This can be difficult if an agency imposes a maximum number of sessions.
As a counsellor, consider how pressure from clients makes you feel. Rory and Ken give tips on how to separate client expectations from our own desire to meet those expectations – including the importance of taking any difficulties in this regard to supervision.
Counselling Student Library
On-demand access to a rich lecture library covering theory, skills, and professional development for counselling students—Mapped to the UK awarding body criteria
“The Student Library has been BRILLIANT, I can’t recommend it enough!
It has been a lifeline in helping me prepare for practice and my first clients. If you’re considering it, go-for-it, it’s absolutely worth it!”
Kelly – Graduated and now in practice.
Phenomenology Explained
Phenomenology is an approach in philosophy that concentrates on people’s direct experience. It recognises that to each individual, their own experience holds far greater authority than anything else. Phenomenology underpins many modern modalities, for example transactional analysis, gestalt therapy and person-centred counselling.
The basic ideas underlying phenomenology can be traced back to the Greek philosopher Plato, though the specific historical movement was developed in the first half of the 20th century by philosophers and thinkers such as:
- Edmund Husserl
- Martin Heidegger
- Maurice Merleau-Ponty
- Jean-Paul Sartre.
It was the German philosopher Husserl who developed a set of ideas that is sometimes referred to as ‘descriptive psychology’. This encompasses the study of experience or consciousness as experienced from the individual’s point of view (‘frame of reference’), and includes their perceptions, habits, social practices, language and feelings.
Rory explores why phenomenology is such an important philosophical component in modern therapies, including underpinning Rogers’ 19 propositions.
The importance of phenomenology can be illustrated using Plato’s cave analogy. A gentle challenge of a client’s sense of reality may – only if the client is ready – facilitate osmotic change.