Certificate in Clinical Supervision Including
Online and Telephone Working

 Next course will begin in April 2024

This counselling supervision training is delivered entirely online inside the purpose-built Counselling Tutor virtual learning environment.

You will also attend live, tutor-led, sessions, live supervision demonstrations, work online with peers and receive observational feedback from tutors.
(The live events are held on Zoom)

Click the button below to download your free course handbook and get all the essential information

  • Please ensure you meet the enrolment criteria before joining (details below under ELIGIBILITY)
  • After joining the update list you will get the handbook and pricing sent to you via email.
Counsellor supervisor training 1

Providing quality training for agencies, learning institutions and organisations

Claire house
Neath Port Talbot County Borough Council Logo
Clare College

Got a question about this training?


The Counselling Tutor Certificate in Clinical Supervision including Online and Telephone Working leads to a professional qualification in clinical counselling supervision.

This training gives you the tools, and knowledge, to be able to work professionally and safely with supervisees, in both a face-to-face setting and online using digital technology and telephone.

Upon graduation, you can submit your qualification to your professional body and offer supervision in a face-to-face setting as well as online.

The training aims

  • Gain a professional qualification that you can use in service of others
  • Enhance your knowledge and understanding of supervision
  • Become skilled in the technology, practice, and ethics of online supervision delivery
  • Progress your career and professional standing
  • An ideal route for those therapists who choose to apply for an accredited supervision status

Qualification Mapping

This training is mapped to the BACP supervision competence framework, the National Counselling & Psychotherpay Society (NCPS) Good practice guide for supervision and the Association for Counselling and Therapy Online (ACTO) Online supervision competencies.

This training follows the guidance set out in the BACP Counselling Supervision Training Curriculum published by BACP Professional Standards.

Counsellor supervisor training 16

The price of the supervision training is £1200. This includes all live tuition, lifetime access to the learning portal for revision, membership of the Supervision peer group, and all assignment and certification fees. We also offer a flexible payment plan for those who wish to split the cost over a number of months.

Have you considered training as a clinical counselling supervisor?

Or, perhaps you are already a supervisor but wish to update and expand your knowledge to cover supervising online?

Perhaps "now" feels like the right time to take that next step in your professional journey and make an investment in yourself and your practice.

If you are a qualified therapist, or supervisor, with over 2 years of practice experience, and you feel ready to stretch yourself and be inspired, then this training may be a perfect fit for you.

(please see eligibility criteria below)

Counsellor supervisor training 2


There has been a massive explosion in the numbers of counsellors who have upskilled to work online due to social distancing.

Online work has become quite predominant, with thousands of therapists and agencies offering blended delivery including working remotely and by telephone.

Ethical good practice suggests - online practitioners should get supervision from a supervisor who is trained in the medium of working.

Supervision Course - 4x4

The British Association for Counselling and Psychotherapy (BACP) states in its Online and Phone Therapy (OPT) Framework (2021, p. 13) that its members must have:

7 Ability to source and make use of appropriate supervision for OPT
i. An understanding of how to source a supervisor with knowledge and experience of OPT
ii. An ability to make use of online/phone supervision, e.g. by:

Engaging with supervision that parallels the type of therapy offered e.g. phone, online platform, email
Acknowledging in supervision the particular phenomena raised in blended therapy e.g. phone and in the room, online and in the room, phone and online.
Using supervision to reflect on and discuss the impact OPT may be having on the client and/or practitioner using supervision to support and develop own OPT practice.

Counsellor supervisor training 3


Becoming skilled in this important area of clinical supervision may therefore represent an opportunity to develop your practice.

Gaining the competence to supervise both face-to-face and online opens new professional and personal development opportunities.

Blended service delivery (face-to-face and online) has now been widely adopted as the delivery method going forward as it offers clients choice and convenience.

This training course covers both traditional face-to-face supervision, as well as up-to-date online and telephone working, with supervisees who offer online or telephone services.

This training will support you in expanding your ability as you broaden your skillset and gain confidence, and real-world experience, within a safe learning environment.

Counsellor supervisor training 4
Counsellor supervisor training 5


This training is suitable for practitioners who…

online therapist
  • Hold a formal, recognised qualification in counselling or psychotherapy at diploma level or above
  • Have been in practice for a minimum of 2 years post-graduation (or have over 400 hours of practice experience)
  • Are a member of a professional body and work within an ethical framework
  • Attend regular supervision according to the requirements of their professional body
  • Undertake regular Continuing Professional Development in line with their professional body requirements.

If you fulfil our eligibility criteria, please also reflect on:

  • Supervisors have a vital role in upholding ethical practice and professional standards of the profession. This is a role which safeguards good practice, therefore your individual experience needs to be of a sufficient depth and breadth, which cannot be measured numerically.
  • A supervisory role requires your commitment to ongoing learning and development and the ability to create constructive learning environments with supervisees.
Counselling Supervisor training 07, 1200x300

While we welcome students whose first language is not English, fluency in English (both spoken and written) is essential in order to participate fully in all elements of the course and to achieve its learning outcomes. Please contact us if you are unsure whether your proficiency in English is sufficient. We reserve the right to remove from the course anyone who proves unable to meet this standard.

Counselling Tutor’s learning materials are based on professional counselling and psychotherapy practice in the UK. We welcome students and practitioners from other countries and encourage and embrace the exchange of knowledge and experience. It is your responsibility to adapt the content of our materials to where you practise. Before starting a course, you may wish to contact your professional body to check that it fits their requirements for practitioner development. We are here to support you within the bounds of our UK remit.

Counsellor supervisor training 6

Further requirements

  1. As this supervision training includes training on both face-to-face and online working, the applicant must either hold a formal qualification in online and telephone counselling or be willing to undertake the required CPD training to gain online competence. (Our team can help if you do not already have this training in place)
  2. You will be required to produce a letter from the supervisor who supports your application and will be supervising your supervision practice hours to train as a counselling supervisor. (This will be requested after enrolment, and you will be given the criteria to give to your supervisor which will include their current and active professional association and supervision qualification details.)
  3. You will need a laptop, or computer, that connects to the internet and has a camera and microphone to attend the live training sessions held every 2 weeks.
  4. You will need a suitably strong internet connection that can stream live video.
  5. You will need to have the time and capacity to attend (online using your computer) 6 live full-day training sessions (40 hours total) that run from 10 am to 4 pm every 2 weeks (Training dates for April 2024 to be announced in Feburary/ March 2024).
    NOTE 80% attendance is required at live online events to pass this training; this is in line with the BACP supervision training curriculum.
  6. You will need the time and capacity (around 8 to 9 hours per week) to undertake the self-directed learning elements in the learning portal and the required reading.

NOTE: You can do the self-directed learning at a time that suits you.

Counsellor supervisor training 7


This counselling supervision training course has been built to be delivered entirely online. 

It is delivered within the purpose-built Counselling Tutor virtual learning environment meaning you can enjoy the self-directed aspects of this training at a time and pace that suits you.

This flexibility means the training can fit around a busy work, home, life balance.

You will also engage in a combination of self-directed learning, live online tutor-led sessions, and peer-observed simulated engagements.

Counselling Supervisor training 01, 1200x300


- Video lectures presented by Rory Lees-Oakes
- Downloadable slide packs, transcripts, and sound files
- Practical case discussion applying the material to practice, and looking at real-world applications
- Resources and downloads
- Tasks to reflect on
- Additional learning and access to related specialist lectures
- Suggested reading and viewing
- Live teaching, including tutors demonstrating supervision practice

Supervisor Badge 400x400
Counsellor supervisor training 12
Counsellor supervisor training 12

No matter what your base modality, the Counselling Tutor online supervisor training will give you the structure, skills and competencies to clinically supervise counsellors safely and ethically.

8 modules and 40 lessons guide you through everything from setting your supervisory mindset, creating your contracts and practice paperwork, and delivering clinically sound supervision.

The course is underpinned by the Shohet and Hawkins Seven-Eyed Model of supervision developed by Peter Hawkins and Robin Shohet.

Counselling Supervisor training 03, 1200x360

Assessment and Placement

After live session 6 of the training, you will have 90 days to complete parts 1 and 2 of the assignments.

  • Assignment 1 is a 2000-word essay.
  • Assignment 2 is a transcription of a recorded session.

You will be supported through the assignments by the tutor team so you don't have to do this alone.

Our team is neurodiverse-friendly. If you have any challenges such as dyslexia, ADD and ADHD, then please do let a tutor know and you will be supported.

An in-depth assignment briefing in week 6 will cover all aspects of both assignments including word counts for each section, how to record and transcribe using free tools, and how to reference.

You will have the opportunity to ask questions and get additional support where you need it.

Tutor observations also form part of the formative assessment of the course.
Peer practice sessions observed by tutors are for developmental purposes and working towards fitness to practise.

Supervision Placement 

The final part of the assignment – 20 hours of placement supervision – needs to be submitted within 12 months after the final live session.

You will need to find placement supervisees to work with to gain your placement hours. Counselling Tutor do not supply supervisees; however, we will give guidance on where to find supervisees.

Our team will help as much as we can using our resources.

Practice hours requirement:

Our course aims to produce competent, confident supervisors who can work both online and face-to-face with their supervisees.

This means that you will ideally complete some of your practice hours via each mode of delivery:

• To gain experience and skills as an online supervisor, you need to complete at least five of your 20 practice hours online.

• We strongly recommend that you don’t do all your hours online, so that you gain experience and confidence in face-to-face supervision too.

If your circumstances mean you’re unable to do any face-to-face hours, please contact us. We’ll do our very best to understand and accommodate your needs.

We regret that we can’t count group supervision hours, as this course focuses purely on individual supervision.


To become a great supervisor requires a robust understanding of the theoretical principles, underpinned with support and confidence building through real-world experiential practice. You will undertake this journey under the expert guidance of our kind and patient tutor team who serve with a passion to make a difference in the world.

Our tutors are counsellors, as well as highly experienced supervisors, and each holds a formal teaching qualification as well as a certificate in online and telephone working.
This means you get expert guidance, feedback, and support as you build your competencies, theoretical knowledge, and practical experience.

Our team is neurodiverse-friendly. If you have any challenges such as dyslexia, ADD and ADHD, then please do let a tutor know and you will be supported.

Counselling Supervisor training 25, 800x430
Counsellor supervisor training 14

The balance of self-directed learning, tutor-led session, and experiential training with your course peers gives a rich and varied learning journey that is supportive, engaging, and enjoyable.
You will be joining a counselling family of like-minded peers where you can both give and receive support.

e-therapy course tutor Ken Kelly

Kenneth Kelly

Kenneth – or Ken – Kelly is a practising counsellor and a clinical supervisor.

Ken completed a post-graduation certificate in online and telephone counselling in 2012.

He also holds a teaching qualification and authored the textbook Basic Counselling Skills: A Student Guide.

In his position as Co-Director at Counselling Tutor, Ken focuses on online training provision and specialises in outcome-based online learning.

online counselling course tutor Rory Lees-Oakes

Rory Lees-Oakes

Rory Lees-Oakes is Co-Director at Counselling Tutor and author of Counselling Theory in Practice: A Student Guide.

He spent over a decade lecturing in counselling. Rory is a qualified counsellor, clinical supervisor and lecturer.

In 2015, he was awarded the prestigious Silver Plato award for outstanding use of technology in education. He is also a Fellow of the Pearson Teaching Awards.

An avid drinker of tea, he’s more likely to be found in a tea room than a bar.

Christine Shore

Christine Shore

Christine is a qualified counsellor, teacher, lecturer and clinical supervisor. She completed a post-graduation certificate in online and telephone counselling in 2020. Christine has extensive practice experience in several settings, including working with EAPs, care homes, in the workplace and with the constabulary. She has a busy private practice.

Christine is a qualified reiki practitioner and also has a history of experience in one to one work with individuals of all ages in learning support, advice, guidance, education and management. She has carried out phenomenological research into humour in counselling.

Nora Allali-Carling - Lecturer

Nora Allali-Carling

Nora is an experienced Counsellor, teacher, trainer and clinical supervisor.

Nora has spent more than twenty years teaching and training in Education and currently teaches in Further Education in London.

Nora has a private practice in Surrey where she offers faith-based and culturally sensitive counselling.

In addition to her private practice, Nora has worked for an NHS GP practice, St Christopher’s Hospice and family counselling services.

Nora has published articles on grief, loss and bereavement and is currently completing her MSc in Neuroscience of Mental Health.

Sally-Anne Armatige

Sally-Anne Armitage

Sally-Anne is a BACP accredited counsellor, qualified lecturer and supervisor.

She currently works with police and private clients.

Sally is a passionate therapist, spending much of her free time immersed in rich counselling discussion and research.

Sally has completed a Master’s Degree, which cemented her specialism in trauma and PTSD. She has past experience working for EAPs, in colleges and with offenders.

Sally thrives on interaction, including working remotely in her practice, achieving a certificate in online working.

Untitled design (3)

Maria Scholes

Maria’s work as a counsellor/therapist, clinical supervisor, trainer, tutor and personal development coach is rooted in the humanistic school of psychology that emphasises looking at the whole person. As an integrative practitioner, she draws on various modalities, so the work is tailored to the uniqueness of each client

She has worked within primary care for the NHS, community counselling settings, the voluntary sector, community addictions treatment agency and residential rehabilitation settings.

She has a busy private practice and since the pandemic, most of her work takes place online. She has a postgraduate certificate in online and telephone counselling.

She has always prized supervision as part of her reflective practice and are particularly passionate about group supervision. She uses the Seven-Eyed model of supervision as a framework whilst integrating Proctor’s three tasks.

Her top signature strength is a love of learning which includes supporting others to learn.

nic's image1

Nicholas Lunt

Nick is an experienced counsellor, trainer, and supervisor. He has worked for more than thirty years in the third sector and specifically the management of community based mental health services.

Nick has a private practice and is passionate about ensuring the clients he works with receive the highest quality support. And as a trainer he strives to provide a positive teaching and learning experience.

Counsellor supervisor training 15


Module 1: Introduction to Clinical Supervision

This module considers supervision within an ethical and legal framework.

You will gain an introduction to supervision and explore the context of the difference between supervising online and in a face-to-face setting.

You will explore your own competencies and consider the ethical and legalities that underpin clinical supervision practice.

Module 2: Model the Supervisory Relationship

Module 2 will guide you in developing your approach to the supervisory relationship.

You will look at boundaries, create a supervision contract, learn to use challenges in a supportive manner, and explore how theory and skills enhance the supervision relationship.

You will also learn about supervision in the digital environment

Module 3: Working with Diversity in Supervision

In Module 3 you will focus on working with diversity in your counsellor supervisory relationships. You will look at legislation and ethical considerations in relation to barriers that may arise when supervising counsellors in your practice.

Counselling Supervisor training 08, 1200x300
Module 4: Transferring Skills into an Online Environment

Module 4 is all about how you will support your supervisees who work online and how you can manage your own online supervision practice. You will be guiding your supervisees to adapt to an online environment, you will be developing a User-Centred approach to counselling supervision and exploring best practices during the different stages of supervision.

Module 7: Self Reflection

By Module 7 you will now be in supervision placement. This module will help you map the  ongoing support you will need to refine and develop your professional practice

Module 5: Self Awareness and Self-Care

Module 5 focuses on you as the supervisor and how you will manage your own self-care and support. Being a reflective and reflexive practitioner will keep you psychologically safe and help you manage your work life balance in a way that is both professional and respectful to yourself.

Module 8: Group Supervision

Module 8 takes the learning and experience you have acquired during this course and teaches you how to apply this in a group setting. You will explore the differences of working with groups, how to identify and manage group processes and you will look at an example agenda for a particular group session

Module 6: Supervise to Theory

Module 6 teaches the Shohet and Hawkins Seven Eyed Model of Supervision. This theory will provide you with a framework for developing your supervision practice. The Seven Eyed Model of supervision gives you a blueprint that helps you focus on different areas of your supervisee interaction. You will take part in experiential sessions and receive feedback from your tutor as you develop your theory, skills, and competence to work safely and ethically with those you supervise.

Counselling Supervisor training 07, 1200x300