Assessing Clients (starts at 11.41 mins)
Although client assessment may seem not to be a natural part of person-centred counselling, in fact it has always been part of this modality, even in Carl Rogers’ day. For example, Gloria – with whom Rogers carried out a famous filmed session – was handpicked for this.
Why is it important to assess clients? Rory talks through a number of different areas that it is important to cover in assessment in order to prepare properly for the start of therapy. These include the client’s needs for and expectations of therapy, support requirements (e.g. for interpreters, disabled access, hearing loops and preference regarding therapist gender) and working style.
Sometimes, what you can offer may not be right for the client (in which case, a referral may be needed) – or not right for the client at this time (e.g. if they have other practical issues, such as financial problems, that they need help with from another agency first).
Should you read a client’s referral information before you see them for the first session? Rory used to choose not to do this, believing that this would help him hear the client without a filter – but now he thinks it is better to do so. One particular advantage of reading the referral in advance is that it avoids a client who has been affected by abuse, neglect or trauma from going over it all again if they would prefer not to.
Finally, Rory asks: should students do assessments? In agencies where students are working, there will usually be a qualified, experienced counsellor who assesses new clients and then allocates them to an appropriate therapist. But it is still a good idea to do your own ‘soft’ assessment at your first session with a new client, partly as it may have been some time since their initial assessment, and partly as it sets a good habit for when you are qualified and perhaps working in private practice.
You can download Rory’s handout on this topic here, or it is also available in the Handouts Vault and Counselling Study Resource (CSR).